Service Evaluation

3001 - 84 Avenue
Edmonton, Alberta Canada
T6P 1K1
Phone: (780) 449-1599
Fax: (780) 449 -1596
Toll Free: 1-800-661-4054
Website: www.crp.ab.ca

Please take the time to complete the service evaluation form. We ask this to ensure that we are providing our customers with the best service, products, and to make improvements where nessesary.

Customer Service

How did you contact customer service? PHONE
FAX
EMAIL
WEB SITE
IN PERSON
OTHER
How long did it take to get a response? UNDER 2 HOURS
2 - 6 HOURS
6 - 12 HOURS
1 BUSINESS DAY
1 BUSINESS WEEK
OTHER
Overall, how would you rate your satisfaction with our customer service representative? EXTREMELY SATISFIED
SATISFIED
NEUTRAL
DISSATISFIED
EXTREMELY DISSATISFIED
NOT SURE
How did you learn of CRP products? MAGAZINE ADVERTISEMENT
REFERRAL
WE CALLED YOU
YELLOW PAGES
INTERNETOther:

Products

What products did you purchase from CRP? HDPE PIPE & FITTINGS
POLY TANKS
HDPE FABRICATION
INSULATED PIPING SYSTEMS
PVC, CPVC, PP, PVDF PIPE & FITTINGS
ACROLINE
FIBERGLASS PRODUCTS
FIBRE GLASS FABRICATION
PVC, CPVC, PP, PVDF FABRICATION
FIELD SERVICES
CUSTOM MACHINING
OTHER CUSTOM FABRICATION
HARDWARE Other:

How would you rate the products value for the money: EXCELLENT
GOOD
FAIR
POOR
NOT SURE
Were you satisfied with our manufactured product? YES
NO
NOT SURE

If you answered NO please explain?

Would you recommend CRP Products and Manufacturing to others? YES
NO
NOT SURE

Installation

How satisfied were you with your recent installation? EXTREMELY SATISFIED
SATISFIED
NEUTRAL
DISSATISFIED
EXTREMELY DISSATISFIED
NOT SURE
How satisfied were you with the timelines of the installation? EXTREMELY SATISFIED
SATISFIED
NEUTRAL
DISSATISFIED
EXTREMELY DISSATISFIED
NOT SURE
How satisfied were you with the quality of the installation? EXTREMELY SATISFIED
SATISFIED
NEUTRAL
DISSATISFIED
EXTREMELY DISSATISFIED
NOT SURE
How satisfied were you that the installation personnel are sufficiently knowledgeable and professional? EXTREMELY SATISFIED
SATISFIED
NEUTRAL
DISSATISFIED
EXTREMELY DISSATISFIED
NOT SURE

Information

Would you like any information regarding any of our products or services? HDPE PIPE & FITTINGS
POLY TANKS
THERMOPLASTIC FABRICATION
INSULATED PIPING SYSTEMS
PVC, CPVC, PP, PVDF, PIPE & FITTINGS
DUAL CONTAINMENT
FIELD SERVICES
CUSTOM MACHINING
CUSTOM FABRICATION
HARDWARE

We sincerely appreciate any comments or suggestions you may have on our service and products.

Your Name
Phone:
Company
Email: